If you do have any suggestions please e-mail us or use one of our contact forms. Your home may be repossessed if you do not keep up repayments on your mortgage You can choose how we are paid for mortgages; pay a fee, usually 0.5% of the loan amount or we can accept commission from the lender. The Financial Conduct Authority (FCA) does not regulate some forms of mortgage Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows:
