Although we started delivering IT support in Bridgend some 14 years ago, ITCS is now rated as the top IT support provider in Wales. Our Head Office in Bridgend, our regional offices and our UK wide IT support engineer network ensures National coverage. Our hi-tech monitoring station helps us monitor IT systems 24/7, maintaining our strong track record and reputation for delivering on our promises. 93% of our support calls are resolved on first contact and our client retention rate is a massive 96%. We are also members of the Chartered Institute for IT (BCS) and continually invest in our staff and technology, being proud holders of our Investor in People status.
