However, if you buy insurance with advice it’s a bit like having a warranty on your insurance policy, giving you complete peace of mind that if anything goes wrong you are protected. The main banks and building societies used to sell insurance with ‘advice’ which meant they were happy to accept full liability. However because the advice they gave wasn’t appropriate, most customers have managed to claim their money back plus interest - £1.9billion paid in 2011 (1). Since this has happened, many banks and online insurance services no longer give advice and therefore often accept no liability, leaving clients out in the cold. So if, like us, you believe in having the right policy, by having excellent advice from someone you trust, and with the peace of mind of having your rights protected — always, always get your insurance ‘with advice’.
