At Scotson Fold we differ in many ways from other boarding facilities. We have a low turnover of staff which in itself speaks volumes; the majority of staff have been with us for many years. We employ more staff than normal kennels to ensure that our staff to pet ratio is sufficient for us to continue to provide the high level of care that we pride ourselves on. All our staff are provided with uniforms for that professional look but more so to help pets to relax and settle as they find comfort in the familiarity of their carers. We keep both full written and computerised records of every single pet that stays with us. This ensures accurate daily record keeping and monitoring of each and every guest and also eliminates the chance of any errors during the handover of care between staff. It also ensures the continuity of care for every pet for repeat visits. At least three of our senior staff members are vet-trained in Canine First Aid; certificates are displayed in our office.
