Many businesses say they have great customer service but can they prove it? Over 1,000 people have reviewed our service online and the average rating they give us is an eye-watering 9.8 out of 10. We are always in the top 3 of over 500 UK travel companies rated by customer service. Unlike other companies, when you deal with TheTravelAgents you always speak to the same person. You also have their direct line and can even speak to them at evenings and weekends. You don't get passed into a "customer care" call centre in some far flung corner of the world, the person you speak to is the person that knows your itinerary as well, if not better than, you!
After more than 30 years in the travel industry we like to think that we know what our customers like: Award winning service from a knowledgable travel agent, confidence that they are dealing with a reputable and respected company. We think that we offer both, our staff are hugely experienced and have travelled widely. As a company we are part of Holidays Please, a subsidiary of Hays Travel, the largest independent travel agent in the U.K.
After more than 30 years in the travel industry we like to think that we know what our customers like: Award winning service from a knowledgable travel agent, confidence that they are dealing with a reputable and respected company. We think that we offer both, our staff are hugely experienced and have travelled widely. As a company we are part of Holidays Please, a subsidiary of Hays Travel, the largest independent travel agent in the U.K.
