In 2004, Chapter One was established and by sticking to the key principles of providing caring, understanding and stimulating environments with a strong focus on investing and developing our staff, we have earned the reputation of being one of the best childcare groups, backed up by exemplary inspection reports. We have retained good quality staff that have shown commitment and have worked as part of the team to raise standards and practice for the benefit of our children. Our staff show commitment, understanding, patience and the highest standard of care. Diane Gillam has over 40 years’ experience in the childcare sector. As well as setting up and running many successful nurseries, she has undertaken specialist roles as a maternity support care nurse and worked extensively with young people with additional support needs. Diane is Head of Management and Staff Development. Jon Gillam helped establish and develop the Chapter One brand in 2004. With a background in finance, business management and investment stretching over 30 years, he has been instrumental in developing the group into the current formation, which includes the Treetops brand and an international presence. Jon is Head of Finance and Development.
