Reflective of a niche law firm, we strive to make the complex simple. You pay for our expert knowledge of the law. What does that mean for you? Expect us to treat you with respect, compassion, inclusiveness and to listen to what you hope to achieve. We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem. In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure by asking to see a copy. Making a complaint will not affect how we handle your case.
