The BTS engineering team all wear full uniform and are easily recognisable by their smart appearance. They work as a team with good communication skills between engineers and customers alike. All engineers hold CSCS cards as well as their ID badges showing their DBS Reference number. They are trained to FIA and BAFE standards. They are all aware of Health & Safety requirements on and off sites, and they receive regular toolbox talks in line with our Health and Safety policy. These are fully qualified Commissioning engineers across multiple systems, including Gent plus many others. They are all completely mobile and obtain jobs electronically from their Smart phones, job sheets and certificates are issued electronically allowing on-site customer sign off. We believe that service excellence begins with each employee’s commitment to improve the things–no matter how small–that are in their control. By keeping an at your service†attitude and striving to exceed our customers’ and each other’s expectations, we are working hard to become a benchmark for superior service.
