Being based in the Perthshire area, we usually work within the Dundee, Angus, Perth, The Glens, and Crieff areas. However, we do travel to Edinburgh, Glasgow, Stirling, and even had a week away to Stoar. Then the usual procedure is for one of us to pay you a visit and inspect the floors in question. We will discuss with you the options of the various treatments, repairs, possible problems, and the order in which the job will be carried out. We will need to work out the quote in the office before sending it out to you by email. Sometimes it may be possible to give you a quote if you are able to send pictures of the floor although some flooring repairs are best looked at in situ. Once you accept our quotation we will arrange with you a date on which to carry out the work. Unless there are unforeseen circumstances on either side, we will turn up on the agreed date and at the agreed time. If we are held up for any reason we will phone you straight away to let you know that we are running late, even if it's only 15 minutes. Rest assured that we will never leave you waiting, not knowing what's happening.
