From time to time we will require a deposit from every guest to our salon for appointments. You will be required to pay a small deposit for your treatments. This deposit will be used as part payment towards your service and is fully refundable should you cancel 48 hours prior to your appointment. If you fail to show up for your appointment we will retain your deposit as a cancellation fee. For further information see our cancellation policy or speak to Piera. Our cancellation policy is strictly 48 hours prior to your appointment for all guests. If we don’t receive minimum 48 hours’ notice to cancel your appointment, unfortunately your deposit is non-refundable. If you fail to show up, we will retain your deposit. We completely understand that things can happen at the last minute and can assure you that we will be sympathetic in certain circumstances.
