Trusting a company or an individual to carry out work in your home can be daunting. We like to put your mind at ease and give you all the information you need. Here at Phoenix, we will provide you with a free survey, and will help find and supply the right fireplace for you. Whether you are looking for a toasty wood burner, an easy to use gas fire, or are just looking to accessorise your fireplace or get a simple service, a Hetas qualified professional will be on-hand for all your fireplace needs. Phoenix fireplace shop as a company and all main individual workers are HETAS registered and trained. HETAS is the only government approved competent persons scheme dedicated to solid fuel, wood and biomass. HETAS registered installers are trained and registered to work on your heating system and have public liability insurance up to £2 million to make it safe to work in your home. You can search online at www.hetas.co.uk to find us on their website. HETAS also operates a government audited complaints procedure and is authorised to investigate complaints against restricted installers.
