Customer service and after-sales support is second-to-none. I’ve lost count of the number of times I’ve accidentally damaged my glasses over the years, and each time James has happily made minor (and some not-so-minor) repairs free of charge. One aspect I hadn’t fully appreciated until today is how sophisticated their state-of-the-art diagnostic equipment is. The Optometrist identified a potentially serious problem during my routine eye test 2 days ago, and immediately advised referral to an eye specialist. His initial diagnosis was today confirmed by a consultant ophthalmologist in a top private hospital — after having taken over 40 minutes to obtain lower resolution scans than those produced in a fraction of that on J Oliver Radley equipment. I wouldn’t go anywhere else, and can thoroughly recommend James and his expert team for their superb care and professional service.
Every aspect of the service from J Oliver Radley is top quality. Very friendly reception, thorough and professional eye testing, an extensive range of lens and frames to suit every budget, and an excellent fitting service.
Every aspect of the service from J Oliver Radley is top quality. Very friendly reception, thorough and professional eye testing, an extensive range of lens and frames to suit every budget, and an excellent fitting service.
