Urban Sanctuary

The salon was opened by Gemma Phelan in December 2011. Gemma has used her expertise to train new beauty therapists and welcome in other beauty professionals to offer clients the most up to date treatments in luxury surroundings. In 2018 the salon relocated to expand and create a two storey luxury salon in the heart of Haywards Heath. The expansion created 10 spa treatment rooms, A double treatment room and dedicated nail spa and pedicure snug. Gemma started in the beauty industry in 2001 and trained at Brighton College and achieved an NVQ level 2 and 3 in beauty therapy and then went on to work and train with some of the best brands and treatments in the industry including Clarins, Dermalogica, Guinot, Decleor, Jessica, st tropez, Sienna X and Novalash to name a few. She specialises in Skincare and waxing and has quickly built up a strong following. She is locally known as “the waxing guru” among her loyal client following. Gemma is completely dedicated to her work and is a complete perfectionist when it comes to performing treatments on her clients. She is always looking for the next new treatment and prides herself in excellent customer care, ensuring her clients are completely satisfied and return time after time.