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By the year 2000, we had identified a requirement from many of our customers for on-site support. We became aware that many were frustrated being caught between software and hardware support companies, and just wanted to have their problems solved without having to get too involved themselves. Our Field Service department was therefore launched, providing a single point of contact for hardware and software problems.
The founder and Director of the company, Mr. Javed, worked on programming Mini and mainframe computers back in 1979. This was only a few years before the first IBM PC was launched in 1981 with an Intel 8088 processor boasting a CPU speed of less than 5Mhz and RAM memory of 256Kb…Aah, the days of the early PC enthusiasts!
Portwell’s experienced engineering and project teams, complete product solutions, flexible business service and global logistics support have helped many customers meet the time-to-market requirement, as well as reduce new product introduction cycle and cost of conducting business.
